Twin Creeks Health

“Hi, I'm Wendy from Twin Creeks Health up in Northern California. We use a software system that was supposed to actually send text messages to our patients and we would find at least once a week our patients would call and say, "I did not get my text message."

That meant we would have anywhere from 15 to 20 patients a day not showing up for their appointments. Can you imagine the loss in revenue that that was costing us?

Once we went with Review Wave, we have had zero people calling saying they haven't gotten a message. And then also the benefit that we really find over and above people not showing up is that they can text message us. And it's like an instantaneous response—you know, we get it instantly, we can text back instantly. And questions, cancellations, you know, rescheduling—it's all become so easy that it's almost mindless.

I urge you to at least check out Review Wave. It is great.the immersion in California. I promise you, you will not think it's a waste of time by the time you're done.”