Loucks Chiropractic

Hello, Dr. Jim Loucks here. My wife and I have been in practice for 32 years. We've been with the same software company that entire time.

We've recently made the decision to go with Aloha, not from a marketing point of view so much as we really wanted the online scheduling. It's something that our current software has not had and has not offered. We were a little hesitant about the integration, worried about how well would Aloha sync. It has been seamless. The Aloha onboarding team has been fabulous. They've answered every question. They've always been quick and responsive.

Really, they've been A+ on every avenue. We've needed to have it customize things. I do 15-minute intervals. My wife does 30.

We do spinal decompression. We do shockwave. So we've got a lot of specific little nuances to how we want to schedule, and the Aloha team has been able to make it do absolutely everything. After a soft rollout, we went ahead and did a full launch.

We emailed 780 or so, or excuse me, text 780 patients. On day one, we had 20 patients sign up for appointments, download the app, and get rolling. They all love it. Feedback has been great from them so far. It's great.

You get the email alert that says, "Hey, you've got a new patient scheduled." So far it is great. I was a skeptic, and I am sold.

So, in a word, we are stoked.