Los Altos Optometric Group

“Hey everyone. This is Dr. Aaron Neufeld with Los Altos Optometric Group. And our team is absolutely loving ReviewWave. Number one is the texting ability. Our team is able to communicate with patients very easily and patients are able to communicate with us. No more phone calls. We're able to multitask and just deal with more patients in a set time.

Additionally, my team loves the automated recalls. That way patients are able to be recalled. They don't have to worry about phone calls or sending postcards and it's all done automatically. On the other side of it, the patients absolutely love it too, because this is new technology, it's easier for them to confirm their appointments.

And when we look at patient intake forms, no longer are we doing paper forms, we're not sending them out via cumbersome email. ReviewWave does all of it for us, so that patients are able to get those forms filled out, and so when they get into the office, everything is so seamless. So, yeah, we love Aloha."